As businesses grow, systems multiply and the technology behind them becomes harder to manage. Things work, until they don’t. That’s where I come in.
I help established businesses maintain and manage the systems they rely on so their websites, workflows, and platforms stay reliable, connected, and predictable as the business grows.
Before working in tech and systems full time, my career was rooted in service and high-pressure environments. After relocating from Mississippi to North Carolina, I spent years in customer-facing roles, from serving to title research to mortgage loan processing, where accuracy, urgency, and clear communication weren’t optional.
In those roles, I wasn’t just using systems, I was helping others use them well. I trained teammates, documented processes, and stepped in when workflows broke down or deadlines tightened. When the stakes were high and things needed to move, I was the person expected to get it done.
That experience shaped how I work today: calm under pressure, detail-oriented, and focused on follow-through, not excuses.
Phish Food
Lord of the Rings
Comfy and cute!
Coffee
Croatia
All the audio books!
After time at home with my kids, I knew I wanted to return to work — but not in a traditional office role. I was drawn to supporting businesses directly, where my ability to understand systems, anticipate needs, and take ownership could make an immediate impact.
That opportunity came through a longtime friend who owned a graphic design agency. I stepped in as her virtual assistant, and that first engagement quickly expanded into ongoing support for agencies and growing businesses managing complex digital systems.
I’m deeply invested in the work I do, not because it’s flashy, but because it matters. I enjoy problem-solving, untangling complexity, and taking responsibility for the details that slow teams down.
My clients don’t hire me to “help out.” They hire me to take ownership, to keep systems running smoothly so they can focus on their clients, their strategy, and their growth.
Looking ahead, my goal is simple: help businesses feel supported, not overwhelmed. As systems grow more complex, my role is to keep them steady, predictable, and working the way they should — so leadership can focus on what actually matters.
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